Privacy Policy

Ambika Enterprise is an Indian export company headquartered in Mumbai, Maharashtra, India. We export fresh produce, FMCG products, dry fruits, spices, and apparel to buyers across UAE, USA, UK, Europe, and the Gulf region. Our website is ambikaenterprise.com.

For any privacy-related queries, contact us at: sales@ambika-enterprise.in

We collect information you provide directly to us, including:

• Contact & Quote Forms: Name, company name, email address, phone number, country, product interests, and any additional notes you include.
• WhatsApp Communication: When you contact us via WhatsApp, we receive your phone number and the content of your messages.
• Email Correspondence: Any emails you send us are stored in our email system.

We also collect limited technical data automatically:

• Usage Data: Pages viewed, time spent, referral source (via analytics tools such as Google Analytics, if enabled).
• Device Data: Browser type, operating system, IP address (anonymised where possible).

We do not collect payment card details through this website.

We use the information collected to:

• Respond to your export enquiries and send quotations;
• Process and fulfil business transactions;
• Communicate shipping documentation, certifications, and trade details;
• Improve our website and user experience;
• Comply with applicable laws and export regulations;
• Send occasional business updates or product catalogue updates — only with your consent.

We do not sell, rent, or trade your personal information to third parties.

If you are located in the European Economic Area (EEA) or UK, we rely on the following lawful bases:

• Contract: Processing is necessary to enter into or perform a trade agreement with you.
• Legitimate Interests: To improve our services and respond to business enquiries.
• Consent: For marketing communications, where you have opted in.
• Legal Obligation: Compliance with export regulations, tax law, and customs requirements.

We may share your information with:

• Logistics Partners & Freight Forwarders: Necessary shipping and customs documentation only.
• Payment Processors: For invoicing and trade finance, where applicable.
• IT & Hosting Providers: Our website is hosted on Netlify. We use standard cloud services that may process data on our behalf.
• Regulatory Authorities: If required by APEDA, customs, or other applicable regulators.

All third parties are required to handle your data securely and only for the specified purpose.

Our website may use cookies and similar technologies for:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: To understand how visitors interact with our site (e.g., Google Analytics with IP anonymisation).

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Business enquiry records are typically retained for up to 5 years in line with Indian tax and commercial law. You may request deletion at any time (see Section 9).

As a global export business, we operate across multiple jurisdictions. Your data may be stored and processed in India, and transferred to partners in UAE, USA, UK, and Europe. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses where required under GDPR.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data ("right to be forgotten").
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Portability: Receive your data in a structured, machine-readable format.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any right, email us at sales@ambika-enterprise.in. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. However, no internet transmission is 100% secure — please exercise caution when sharing sensitive data online.

Our website may contain links to third-party websites (e.g., LinkedIn, WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Our website is directed at B2B trade professionals and is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: